The Solution for All of Your
Answering Service and Call Center Needs

Telephone Answering Service (T.A.S., Inc.) provides a wide variety of highly customizable services designed with your clients in mind. Family owned and operated since 1969 our pursuit for customer satisfaction is surpassed only by our passion for customer loyalty.

When your customers speak with a T.A.S. agent, it is our responsibility and goal to satisfy your clients needs as if they were speaking with you directly. As customers, patients, and consumers we all deserve positive and pleasant business experiences. We also deserve to have these all the time and T.A.S. is here to provide that service 24 hours a day/ seven days a week. More than an answering service we are your partner in business, from the beginning of our partnership to the first call we receive on your behalf.

Our Agents

In order to establish a productive business we instill in all of our telephone agents the importance of customer service. Our agents have been trained to relate to every caller in a positive way that lets them know we care about them. Our goal is to have each customer leave their office in the evening without a worry that we will handle their calls as if they themselves were handling them. Our customers know the feeling of being well taken care of by us and knowing they are going to get the exact service they requested.

Pleasant, professional telephone agents you can count on twenty-four hours a day, seven days a week. Our agents receive feedback from managers and training in accuracy, professionalism and customer service to help them improve their skills on a constant basis. Our agents understand that every call you receive is an opportunity for you and they are knowledgeable in making a good impression on your callers.

Services

Answering Service
24 Hour Answering Service

  • Local or toll free phone number
  • Phones answered 24 hours a day/ seven days a week (weekends AND holidays)
  • Taking messages per your specifications
  • Dispatching messages per your specifications via email, text, pager,fax or verbally
  • Live Order Taking
  • Local or toll free number
  • Taking orders for single or multiple products
  • Giving prices and totals
  • Taking payment and shipping information

Limited Answering Service

  • An economical alternative to 24 hour answering service
  • Local or toll free number
  • Calls answered by a customized recording prompting callers to leave a voicemail or press –0- to speak to an agent.
  • Voicemail notification via text, pager, fax or email.
  • Dispatching emergencies from callers pressing –0- per your specifications

Stand Alone Voicemail

  • Local or toll free phone number that you can record a message for callers to hear and leave a message. Voicemail notification via text, pager, fax or email

Appointment Reminders/Wake-Up Service

  • Call a designated number provide us with your name, time you want to be called, phone number and what you need to be reminded of

Mail/Fax Service

  • Use our address as your own. Choose to be notified when you receive a fax or piece of mail or check with us by telephone or in person

Back System (See details on phone pad)

 
© 2010 Telephone Answering Service